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Delete AOL account - cancel free email address

Delete AOL account - cancel free email address

Unfortunately it's not easy to delete an AOL account. Obviously, no service likes to let go of a subscriber... but AOL takes this to a new level. I'm of the opinion that it's near impossible for casual users to even locate the pages they need to go through to cancel the free account, and even if they do, the procedure is not as straightforward as one you have to follow to delete a Gmail account, for instance.
Note #1: You can delete an AOL account only when it's still accessible. So if you've forgotten the AOL email password or the security question, you would need to reset or retrieve that information and then sign in at your account.
Note #2: Closing the AOL account means that you would no longer be able to receive messages. Make sure that this email is not used as the primary address of correspondence for other important accounts such as those of your bank.
Note #3: Any AOL premium services linked to this account will also be cancelled if the account is closed.
By the way, you can always think of forwarding AOL email messages to other accounts using either POP3 or IMAP. For example, you can add the AOL account on Gmail.

Yes, cancel my AOL account and delete all email

If the above warnings and suggestions haven't deterred you, here are the instructions on how to cancel the account. But before you proceed, please delete all your email stored at AOL - why take a chance?


  • Point your browser to bill.aol.com.
  • Enter the account username and password to sign in [Slide 1].
  • Provide the answer to the security question you had set at the time of making AOL email account [Slide 2].
  • From the I want to... section on the right, click "Cancel my billing" link [Slide 3].
  • Click "How do I cancel my free member account?" in the next page [Slide 4].
  • The screen will darken and a pop-up will be displayed. [Do you now realize why I mentioned that it's really difficult locating the links to delete an AOL account?]
    If you go through the instructions, you'll find that there are three ways to delete an AOL email account.
    • Send an electronic Cancellation of Paid Membership and Conversion to Free Service request.
    • Download a PDF file of the cancellation request form, fill it up and send it to AOL address - yes snail mail! The pop-up has the complete mailing address.
    • Fax the completed form to AOL.
Ensure that the cancellation form is complete in all respects - thus, fields marked with the asterisk are required and should not be left blank. Generally AOL will take 72 hours to close the account.
Page contents: Delete AOL account: Learn how to quickly cancel the free AOL email subscription with these step by step instructions.

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